Expand In-house Capabilities, with Low IT Requirements
Customers121-CM sets up a separate module to provide Marketing, Analytic and CRM functions on top of your current in-house systems.  This gives you additional functionality without draining resources from your I.T. department.  

Avoid Impacts on Internal Systems
Customers121-CM is set up as primarily a “read only” system, simply pulling extracts from your internal customer and sales databases with no changes to them.  Campaign Tracking, Reporting and Targeting records all are updated locally within the C121 DataCenter.

Link 121 to Any Database
Customers121 integrates with all major relational  databases, such as Oracle, SQL Server, Informix, Sybase, DB2, DBase, MySQL, Access, and most others.

121 On-Demand: Either In-House or Hosted
Customers121-CM can be operated as an in-house solution or a .Net hosted ASP solution. Whether in-house or hosted, the CRM and Report screens use the browser to securely access your 121DataCenter-based applications on-demand.

The advantage of the in-house solution, of course, it that your customer data stays 100% in your control, behind your firewall…and you still get the benefits of on-demand.

Experience “On-Demand²” Technology Through Browser-based Access
Either in-house or hosted, Customers121 uses the latest Internet technology to provide all the power of a full desktop application, but with easy web browser access.

These On-Demand²/RIA apps are more powerful than traditional On-Demand web applications based on HTML. Still, no software has to be installed on users’ PCs. Updates of the applications are automatic, whenever users log in.

Open System
Customers121 does not require proprietary technology.  So, your 121DataCenter is accessible, if you want to also use it for applications beyond the suite of Customers121 solutions provided.