Sales Tracking Software
Track your current performance to identify where your sales, service and marketing efforts are working or not. Where do you need to focus your next sales, service or marketing campaign.

Track sales results by geographical area, service or product line, customer type, etc...any variable on file.

Customer Profiling
Easily point and click to profile your Customers. Who are they; Where are they from; What do they buy, how many, how often, how recently, at what price point? Identify your best customers and those with the highest potential to use more of your services or products.

Customer Segmentation & Targeting
Customers121 marketing analysis lets you quickly identify different types of customer segments and determine the customer segmentation that matters most in driving service and sales.

You can easily build your own customer targets with any combination of criteria. Use these custom segments to track service and sales over time.

OLAP, ROLAP with no "cube" limits
Customers121 Drill Down lets you analyze customers on any combination of variables instantaneously, without building "multi-dimensional cubes" or being limited to any fixed set of variables.

Reporting Software easily deployed
Easily put live marketing analysis reports at the fingertips of managers...with all the user power of desktop applications.

Customers121 uses cutting-edge On-Demand² technology. There's no reporting software to install or update. But, managers can easily graph or drill-to the specific data they want to see in a browser, without having to wait on the continual page refreshes of conventional HTML-based on-demand reporting.

Direct Marketing Response Analysis
Advanced 3D Response Analysis shows you precisely which marketing campaign segments and sub-segments are responding best and to which offers.

You can quickly spot the segments and offers that are under-performing and drop or modify them to drive significantly higher revenue.